The end of the year is approaching and that means that, just like every year, some things will change. Especially in the world of eCommerce, where everything seems to be moving just a little faster, we look full of expectations at what 2024 has to offer us. 🙌

Special customer experience remains important in this competitive landscape, but new trends are also emerging:

➡️ AI: We use AI to analyze customer data and deliver hyper-personalized experiences, increasing customer loyalty.

➡️ Website performance: Speed and smooth navigation are a must for satisfied customers, with Core Web Vitals and Hyvä themes as our friends.

➡️ Marketplaces and Social Selling: We embrace marketplaces and social media for greater visibility and direct sales

➡️ D2C strategies: Brands are shifting to direct relationships with customers for greater control over their image and data.

➡️ Operational excellence: With a lean tech stack we optimize processes for a seamless customer experience.

Are there any important trends we missed?

In any case, we are ready for 2024 and these trends and look forward to a successful year! You too? 💥

#trends #2024 #ecommerce #it